Stop Riding These Giant E-Bikes, And Take Them To Your Dealer ASAP

A potential issue with the fork could leave you with more than just a broken bike.

Photo by: Giant Bicycles

By: Enrico Punsalang

Jul 18, 2025 at 8:42am ET

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Giant isn’t just some random brand in the background of the bicycle industry; it’s one of the biggest, most respected players in the game. Since launching in the 70s, the Taiwan-based company has grown into a global force, internationally known for building bikes that balance innovation, quality, and value.

It doesn’t matter what kind of bike you ride, either. If you’re a mountain biker, a road cyclist, or a daily commuter, chances are you’ve ridden alongside or even owned a Giant bicycle. Even the e-bike world hasn’t been spared from Giant’s dominance. Its e-bike sub-brand Momentum is all about creating stylish, approachable e-bikes for everyday riders looking to cruise, commute, or just have fun on two wheels.

That’s where the Vida E+ comes in. First launched in 2019, this simple e-bike is a smooth-riding city bike designed for comfort and ease of use. It’s available in multiple frame sizes and configurations, with both mid-step and low-step designs to suit different riders. Power comes from a Giant SyncDrive Life motor with pedal-assist capabilities, delivering a relaxed yet capable ride for urban and recreational use. The batteries are neatly integrated, and the geometry’s tuned for upright, comfortable cruising. In short, it’s a no-fuss, ride-everywhere kind of e-bike.

Photo by: Giant Bicycles

But sometimes even Giants fall, and in this case, it’s because of an issue with the fork. Specifically, the Vida E+’s fork steerer tube may crack or break under load. It’s rare, but serious.

How serious? Think fall-on-your-face-while-riding-20-mph serious. So, it shouldn't come as a surprise that a recall has been issued for this bike. Around 6,200 units sold in the US between September 2019 and May 2025, priced between $2,500 and $3,200.

If your bike’s serial number has H, J, or K as the third character, it needs a free fork replacement. If it’s a G, it still needs a dealer to take a closer look. Either way, the fix is free, and getting it checked could prevent a fall and potentially serious injuries. You’ll find the serial number stamped on the left rear dropout and also on a sticker under the downtube.

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This matters because we trust our bikes, especially ones built by giants like Giant, to be safe, solid, and worry-free. That trust is what keeps us riding, and it’s why recalls like this aren’t just about fixing hardware. They’re about keeping riders confident, protected, and informed (and maybe avoiding a massive lawsuit in the process, too).

To get your bike checked or repaired, call 866-458-2555, email recall@giantbicycle.com, or visit your nearest Giant dealer.